Professional Liability Program Course Description (Category 1 Core Course) – VIRTUAL

Course Title: PLP: What all dentists should know
Course Duration: 2 hours
Course Description: Professionalism and ethical practice is a core value for all healthcare practitioners including dentists.

This course, offered by the Professional Liability Program (PLP) of the RCDSO, probes the
question of why some patients sue their dentist, and offers some suggestions to prevent a claim. Embedded in the presentation are closed PLP cases which provide illustration and context.

Learning Objectives
At the end of the session participants will have learned:
• the role of PLP;
• details of PLP malpractice protection;
• tips to avoid lawsuits;
• the importance of good record-keeping; and
• the importance of patient centred care.

Course Presenters
This course will be presented by PLP staff in person or virtually.

Speaker: Dr. Peter Hong
Dr. Hong received his DDS from the University of Toronto, with honours, in 1983.

After graduation, he worked in public health, and started a general practice in mid-
town Toronto, which he owned and operated for over 35 years. He also worked at

Sunnybrook Hospital as a staff dentist in geriatrics for over 30 years. He has been
an instructor at U of T for over 35 years, and currently teaches the
Communications course, and the Ethics and Professionalism course to
undergraduate dental students.
Dr. Hong began working for the College on a part-time basis in 2001 as a
Monitoring Officer, joined the Professional Liability Program as a Senior Dental
Consultant in 2016 and became the Assistant Manager – Dental in 2019.